Privacy Policy - Trita Medical Clinic

At Trita Medical Clinic ("Trita," "we," "us," or "our"), we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website tritamedicalclinic.com (the "Site"), use our services, or interact with us in any way. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

We may collect information about you in a variety of ways: Personal Data Personally identifiable information that you voluntarily provide to us when you:

• Fill out contact forms or request a consultation
• Subscribe to our newsletter
• Create an account for Trita Portal
• Communicate with us via email, phone, or other channels

This may include:

• Name (first and last name)
• Email address
• Phone number
• Company/Organization name
• Project details and requirements
• Mailing address

Derivative Data Information our servers automatically collect when you access the Site:

• IP address
• Browser type and version
• Operating system
• Access times and dates
• Pages viewed
• Referring website addresses

Financial Data For paid services and Trita Portal subscriptions:

• Payment card details (processed securely by third-party providers)
• Billing address
• Transaction history

We use the information we collect to:

• Respond to your inquiries and provide customer service
• Process project consultations and proposals
• Deliver Trita Portal services and support
• Send newsletters and marketing communications (with your consent)
• Improve our website and services
• Analyze usage patterns and optimize user experience
• Comply with legal obligations
• Protect against fraudulent or unauthorized activity

We may share information we have collected about you in certain situations: Third-Party Service Providers We may share your information with third parties that perform services for us, including:

• Payment processing
• Data analysis
• Email delivery
• Hosting services
• Customer service
• Marketing assistance

Business Transfers If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. Legal Requirements We may disclose your information where required by law or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

We use administrative, technical, and physical security measures to protect your personal information. While we have taken reasonable steps to secure your information, please be aware that no security measures are perfect, and no method of data transmission can be guaranteed against interception or misuse. Our security measures include:

• SSL/TLS encryption for data transmission
• Secure data storage with access controls
• Regular security audits and updates
• Employee training on data protection

Depending on your location, you may have the following rights regarding your personal data:

• Right to Access: Request a copy of the personal data we hold about you
• Right to Rectification: Request correction of inaccurate data
• Right to Erasure: Request deletion of your personal data
• Right to Restrict Processing: Request limitation of data processing
• Right to Data Portability: Receive your data in a structured format
• Right to Object: Object to processing of your data for certain purposes
• Right to Withdraw Consent: Withdraw previously given consent

To exercise these rights, contact us at legal@tritamedicalclinic.com.

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required by law. Typical retention periods:

• Contact form submissions: 3 years
• Newsletter subscriptions: Until unsubscribed + 1 year
• Project documentation: 7 years (legal requirement)
• Trita Portal account data: Duration of account + 2 years
• Website analytics: 26 months

Your information may be transferred to and processed in countries other than Canada where our servers or service providers are located. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.

Our Site and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

If you have questions or comments about this Privacy Policy, please contact us at: Trita Medical Clinic Legal Department Ottawa, Ontario, Canada Email: legal@tritamedicalclinic.com Phone: +1 (613) 777-8717